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National Wine School
Sommelier and Wine Certifications for the United States
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Universities & Colleges
1
I was directed to create an account. How do I do that?
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Current Online Students
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What if I fail a final exam?
How Do I Access My Materials?
I can’t complete an exam or progress to another level.
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General Questions
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Do you accept GI Bill payments?
Do You Accept International Students?
Discounts?
What Type of Students Take NWS Classes?
Do I Have To Take the Level One (L1) Program? Can I Skip Ahead?
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Technical/Computer Issues
6
The Zoom meeting says I need a password
I am locked out of my account.
I Can’t Change My Password / I Don’t Get NWS Emails
I was given a course as a gift, how do I access the material?
I Can’t Access an Online Course I am Registered For
Notice for Yahoo, Comcast, Outlook, and Hotmail Users
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Contact
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Contact The School
What is Cross-Posting and Why It’s Not Allowed?
What to do before contacting customer support.
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Professors
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Teaching Material
SCORM Compliance
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Certification Questions
7
My certificate doesn’t have my name on it.
Can I earn my sommelier pin?
How long will it take to take a wine course?
How do I take a wine exam when the course is online?
How much time do I have to complete a course?
Can I become a Certified Sommelier?
How to Apply for My Sommelier Pin?
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Sourcing Wines
1
Wine Replacements
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Student Groups
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Discounts for Groups
I purchased multiple seats for a course. How do I add people?
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